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Shanna Musters

Mediator

  • Specialised in business and employment disputes

  • Dutch- and English-speaking

  • MfN Registered Mediator and legal professional

  • Conducts mediations for both SMEs and large international organisations

This is how Shanna
makes a difference

Engaged and trustworthy: Shanna builds trust and creates a safe, respectful environment for open communication.

Results-oriented and creative: She focuses on practical and sustainable solutions that work for all parties.

Customised approach and expertise: Her legal and mediation experience enable her to deliver tailored solutions, adapted to the specific needs of each case.

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About Shanna

Shanna Musters is an experienced MfN Registered Mediator and legal professional, specialising in business and employment-related mediations. Since 2018, she has conducted around 100 mediations each year for both SMEs and large international organisations. With a people-centred, tailored approach, Shanna creates a safe and open environment where trust and respect are central. She is committed to finding solutions that do justice to the interests of all parties involved. Her results-oriented and creative approach helps move matters forward and achieve sustainable solutions, even in the most complex situations.

Recent work

  • Mediation between a manager and an employee within an international company, where cultural differences led to communication problems and workplace tensions.

  • Facilitation of an exit negotiation at a multinational, focused on reaching a respectful and balanced solution.

  • Mediation within a family business regarding conflicts between the next generation of successors and the founder, where business and personal interests had become intertwined.

  • Mediation within an SME concerning an employment dispute over an unfair demotion, resulting in the restoration of the working relationship and new agreements.

  • Mediation within a manufacturing company during a reorganisation, where employees felt insufficiently heard by management, leading to agreements on greater involvement and clearer communication.

“Shanna guided us through a difficult exit negotiation in a highly professional manner. Her commitment and clear communication ensured that both parties were able to part on good terms.”

HR manager
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