Marjolein Dicke-Jansen

Mediator, Confidential Adviser

Specialised in employment and business disputes
Dutch- and English-speaking
Extensive experience, ranging from SMEs to international organisations
Active throughout the Netherlands

This is how Marjolein
makes a difference

Involved and connecting: creates calm and listens with care and respect.

Results-oriented and efficient: quickly understands complex situations and strives for practical and sustainable solutions.

Versatile and knowledgeable: legal background and many years of experience as an HR Director.

About Marjolein

Marjolein studied Law at the University of Groningen. For more than thirty years, she worked in various management positions, including as HR Director at several national and international franchise and family businesses. She has extensive experience and expertise in change processes and guiding conflict situations.

Trained as a specialised employment mediator, Marjolein focuses on guiding (potential) employment disputes, absenteeism cases, collaboration issues and business disputes for both SMEs and larger international organisations. Her strength lies in creating calm and connecting people and interests at all levels within organisations, with an eye for both the business and the human side.

In addition to being an MfN-registered mediator, Marjolein is active as an external LVV-registered confidential adviser and coach.

Marjolein in her own words

To me, mediation means that parties are willing to work through a conflict in a professional manner and with respect for one another, while working together to find solutions to what divides them. I find it valuable to bring parties together at the table and create space for an equal conversation, in which everyone feels heard and seen, and where the parties themselves make choices about the most suitable and sustainable solutions for both of them, going beyond a mediocre compromise.

2025
Specialisation Employment Mediation

2024
MfN Registered Mediator

2022
LVV Registered External Confidential Adviser

2019 - 2023
Intercultural Coach Stress and Burnout Coach All-round Relationship Coach

2014 – 2024
HR Director, Specsavers Netherlands + Hong Kong

2012 – 2014
Director, Gabor

2005 – 2012
Director, BeOne

2005
Master of Dutch Law, University of Groningen

1988 – 2001
Owner/Director, Haskerland

Marjolein has the ability to hold up a mirror in a respectful and professional manner through direct questions, enabling me to gain insight into my own role in the conflict that had arisen. I will take those insights with me to my new employer.

Recent work

Mediation within an organisation between an employer and an employee on long-term sick leave with a long-standing employment relationship. After several reorganisations, new managers and working methods, and a transfer, emotions had run high. An earlier attempt to resolve the matter with legal assistance had failed and had kept the parties divided for a long time. Marjolein guided the parties in their discussions, enabling them to move beyond their fixed positions and recognise each other’s interests. The conflict was resolved by parting ways in a respectful manner.